Privacy Policy

Updated March 28, 2011

This privacy policy sets out how any information you give us while using macpaw.com is used and protected.

Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

Updates of our Privacy Policy are completed frequently, thus you should peruse this Policy habitually.

WHAT WE COLLECT

  1. When you place an order, we collect basic information such as your name, address and other contact details, payment and technical information.
  2. You may be asked to provide additional Personal Data in course of:
    • Communicating with us about your order.
    • Supplying feedback and information about your use of our products.
    • Requesting us to stay in touch with you.
  3. Our server may log your IP address when you visit macpaw.com.

USE OF YOUR INFORMATION

We use your information to understand your needs and provide you with a better service, and in particular for the following reasons:

  1. We use your Personal Data to administer, or communicate with you about your order.
  2. We may use the information to enhance product quality and to determine future product direction.
  3. Provided you have opted in on our website, we may provide information about new and existing products that may be of interest to you.

USE OF COOKIES

We may use cookies. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. If you revisit our website, our web server will recognize the cookie and provide information about your last visit. Usually you can modify the settings of your browser to accept or reject all cookies or as an alternative to be notified when a cookie is set.

We may use cookies to provide a more personalized and user-friendly visit to our website and to help us track user traffic patterns. A cookie cannot read your hard disk or other cookie files.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

JAVASCRIPT

JavaScript is often used to quickly display the backordered products, recalculate an order if a different shipping method is selected, show additional info on products and do other useful things to help customers use the site. You don't need to have JavaScript enabled in order to fully experience our site, but the features it provides may help you enhance the way you do shopping and, as a result, make the whole process more convenient and comfortable for you.

THIRD PARTY ADVERTISING

Third party advertising companies are used to serve ads about our products. We implemented and use Google Display Advertising, Remarketing with Google Analytics, AdRoll, Quantcast, mediaFORGE and other companies to advertise online. MacPaw and third-party vendors, including Google, use first-party cookies (such as the Google Analytics, Quantcast cookie) and third-party cookies (such as the DoubleClick, Adroll, mediaFORGE cookie) together to inform, optimize, and serve ads based on your past visits to MacPaw website. Note, that NO personal info, such as name, email address, telephone number or real address, is being gathered. If you want to know more about third party advertising and correct what type of information about you is allowed to be gathered by such companies, visit www.networkadvertising.org.

You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings here.
You can opt-out of AppNexus cookies here.
You can opt-out of AdRoll cookies here.
You can opt-out of Quantcast cookies here.
You can opt-out of mediaFORGE and other third-party cookies here.

HOW WE PROTECT PERSONAL DATA

We are committed to ensuring that your information is secure. In order to prevent loss, unauthorized access or disclosure, misuse, alteration or destruction we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Secured servers are used by our company to ensure proper data storage. Information on transactions is kept encrypted for safety measures.

LINKS TO OTHER WEBSITES

Our site may contain links that belong to third parties. Any third party website featured on our site has it's own privacy policy. You should check their terms. We do not accept liability or responsibility for their privacy policies, based on our lack of control over these third party links.

TO WHOM WE DISCLOSE PERSONAL DATA

  1. We treat customer Personal Data and information as private and confidential, and we will not disclose this it to other individuals or organizations unless required by law. We will not distribute your Personal Data to be used in mailing lists, surveys, or for any other purpose other than what is stated in the "Use of your information" section.
  2. We may disclose Personal Data so far as reasonably necessary:
    • To third parties including our hosting company, third party internet billing service providers.
    • When we are required to do so by applicable laws, statutes, regulations, standards or codes of conduct.

ACCESSING AND RECTIFYING YOUR PERSONAL DATA

If you believe that any information we have on record with you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect or incomplete.