A bug report can easily be sent by clicking Help in the upper right-hand corner of CleanMyPC, and then by clicking the Report an issue button. Don’t forget to enter your email address in the opened window so we can reply back to you.
Check to make sure that you've entered your activation number correctly — maybe you accidentally copy & pasted it with spaces or other invisible symbols.
If that doesn’t help, please contact us via this form or call us at 1 (8775) MACPAW at your convenience.
Follow these steps to activate CleanMyPC without Internet access:
After doing this, we’ll generate a confirmation number and send it to you. This will allow you to activate CleanMyPC offline.
To uninstall CleanMyPC, click on the Start Menu and then highlight All Programs. Then, highlight the CleanMyPC folder and click Uninstall CleanMyPC. From here, follow the instructions on the screen.
If you see the error message, "Settings files are corrupted," you should reinstall CleanMyMac by following these specific steps:
After doing this, your copy of CleanMyPC should not show this error message anymore.
If you want to know more about our refund policy, please refer to this document.
CleanMyPC cleans only the files that are not vital to your system, making it completely safe to use.
Yes, you can download it here.
The free Demo version of CleanMyPC is able to scan your PC entirely, however it only allows you to clean 500 MB of unnecessary files.