Product Manager for Platform Team (MacPaw Accounts)

  • Kyiv
  • Full Time

We are looking for an experienced Product Manager to lead the Accounts Team within the larger Platform Team.

At MacPaw, the Platform Team builds SaaS-like solutions for our product teams, to improve business outcomes for the organization. From our customer-facing MacPaw Accounts area and MacPaw Store to the back office that allows our Customer Support team to help customers with their problems on a daily basis, the MacPaw platform is key to the success of both our product teams and our customers.

The Accounts Team is focused on the success of MacPaw Accounts – a single account used for accessing and managing MacPaw products. From building seamless and secure authentication flows, to the portal where both our B2B and B2C customers can manage their subscriptions and devices, the Accounts Team is focused on post-purchase customer success and retention.

MacPaw creates top-quality Mac applications, including CleanMyMac, with millions of users throughout the entire world – even Antarctica. As a Product Manager within the Accounts Team, you will have a direct impact on their experience purchasing, managing, and activating their products on a daily basis.

Please note that applications will be processed after January 10, 2022.

In this role, you will:

  • Own and develop the vision of MacPaw Accounts
  • Own and develop an actionable strategy and roadmap to reach the vision
  • Define and own product performance indicators
  • Identify and define requirements through both research and closely working with our product teams
  • Work together with designers and engineers to turn requirements into refined and prioritized backlog items
  • Coordinate with the Product Managers of other streams within the Platform Team to reach common, cross-stream goals
  • Drive product development and delivery by setting ambitious goals and defining measurable expected outcomes
  • Be an evangelist for the MacPaw platform within the organization

Skills you’ll need to bring:

  • Three years of product management experience, leading product development end-to-end
  • Track record of successfully leading cross-functional teams
  • Strong analytical skills and the ability to balance quantitative and qualitative insights to make informed business decisions and measure their impact
  • Great understanding of UI and UX and experience creating highly effective user flows together with product designers
  • Experience developing and testing product hypotheses and turning the results into prioritized backlog items
  • System thinking and holistic approach to product development – the whole is the sum of its parts
  • Understanding of what goes into building a web product – from what an API is to non-functional concerns (i.e. security, compliance, technical SEO)
  • Comfortable with discussing business logic and tradeoffs with engineers when refining features in the roadmap
  • Outstanding written and verbal communication skills
  • Upper-intermediate level of English

As a Plus:

  • Experience managing internal products and stakeholders
  • Experience with user authentication and authorization

What we offer:

  • Hybrid work model
    It’s completely up to you to decide whether you want to work remotely or in the office. However you decide to mix it up, the office is always open in a co-working mode following all health safety measures.
  • Your health always comes first
    We guarantee Covid-19 insurance starting on your first working day. After you complete your trial period, we cover 100% of the medical insurance cost for you and 50% for your dependents. We also cover dental, massages, and offer a 50% refund for psychotherapy.
  • Flexible working hours
    You can choose working hours comfortable for you. No one here tracks your clock in/clock out because MacPaw is built on trust and cooperation.
  • Office designed for people (and pets)
    Our office has it all. A spacious workplace with enough room for sitting up, laying down, and running around. A gym for recreation fitness and yoga. Cozy kitchens with breakfasts, coffee, and snacks. Sleeping/meditation rooms. A terrace with a view where we throw summer parties. Also, we have two cats living in the office, and you are welcome to bring your pets to the office (we have separate floors for cats and dogs).
  • Space to grow both professionally and personally
    Whatever your dreams and aspirations are, we got you. Generous education budget, annual development reviews, free English and public speaking classes, and regular tech talks. We also offer personal coaching with organizational coaches.
  • Teams we are proud of
    We build honest, transparent, and reliable relationships within teams. Every Macpawian is able to improve processes and implement their ideas. We encourage honest and constructive feedback and provide training for Macpawians on giving and receiving feedback.
  • Time-off policy that actually covers life’s needs
    20 vacation days, unlimited paid sick leaves, xDays (2 days a month to work on what you are passionate about and it’s not a MacPaw Core Business), personal time day-offs designed to help you take care of important matters in your personal life, parental leaves. On top of all that, sabbaticals are open after 5 years of being with MacPaw.
  • Cafe and fresh daily lunches
    There are plenty of yummy options for everybody. But... You *have* to try our ricotta cakes. Seriously. They’re unbelievable.
  • Join social initiatives with MacPawCares
    MacPaw participates in numerous charity projects across many fields, and you are welcome to jump in and spend up to 3 working days per year making the world a better place.

Meet a fellow MacPawian

Ray East
Q: What’s the best part of your job?
A: First and foremost, it’s the people. Every single one of them at MacPaw is amazing. Both on a personal and professional level. Aside from the people, it’s that my current role in the Platform Team gives me the opportunity to combine analytical, creative, and technical skills.

Ray East

Lead Product Manager

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      We will take a look and get back to you if it looks like you’re a fit. Good luck!