Technical Writer

We are looking for a Technical Writer to join our product and internal services teams.

You will be working on such MacPaw products as Setapp, Gemini, Gemini Photos, Wallpaper Wizard, and CleanMyPC. As a techwriter, you'll have various tasks – from creating developer-oriented documentation in Confluence to preparing an online knowledge base for users. 

Please apply your CV along with 2 samples of different types of docs you've personally prepared as a techwriter. Also, to demonstrate your writing skills, create your version of the How to Scan Your Mac with Gemini article. Please follow Apple Style Guide and feel free to add or remove any information. If you need more details, please have a look at screenshots of Gemini Classic.

Responsibilities
  • Plan, prioritize, and manage documentation-related activities on multiple projects
  • Write and maintain comprehensive, high-quality, and well-structured product documentation, in particular: user guides, online help files, knowledge base articles, FAQs, developer’s notes, how-tos, internal product specifications, wiki pages, and so on
  • Create simple and beautiful illustrations, screenshots, gifs, infographics to make your docs even more friendly
  • Keep an eye on product changes and update docs in time
  • Analyze existing content and product functionality to suggest new content strategies and improvements
  • Cooperate with teams to get all product info
  • Help colleagues create quality documentation, in particular: proofread docs, provide detailed feedback, share your TW’s life hacks
  • Be ready to make some research and basic software testing
Requirements
  • 2+ years of experience in writing and editing software docs (both end-user and internal ones)
  • Fluent English with impeccable grammar
  • Editing and proofreading skills
  • Familiarity with Apple Style Guide and Microsoft Manual of Style
  • Simple, concise and user-friendly style
  • Content authoring tools: Confluence, Zendesk Guide, Git, Readme, and/or other solutions
  • Image editing, graphics and design tools: Snagit, Sketch, and/or other solutions (experience in creating diagrams, gifs, learning videos, etc.)
  • Pro-user skills in macOS and OS Windows
  • Superpower to turn complicated tech info into a plain and clear documentation
  • Talent for asking the right questions and attention to details
  • Ability to learn quickly; having a sense of curiosity
As a plus
  • Technical background
  • Experience in preparing legal docs and, in particular, patents
  • Experience in UX writing
  • QA and testing skills
Thank you! Your resume has been submitted. It will be carefully reviewed and we will contact you should your skills and experience match the requirements. Good luck!
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Flexible Work Hours

Different people have different peak hours for work. We appreciate people who know when they work best to achieve the highest efficiency in what they do.

Desired Freedom

We respect your methods of work and avoid strict management. Instead we provide you with everything you may need to get your job done and leave you to it.

Convenient Location

We're based in Kyiv, the greenest city of Ukraine and the whole world! The office is situated in the centre of the city and is close to the metro.

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