Request a refund

Go on with this article only if you got your CleanMyMac X from the MacPaw Store. If you have the App Store version of CleanMyMac X, see how to request a refund from Apple.

MacPaw has a 30-day money-back guarantee on all of its products. So, you’re eligible for a refund on CleanMyMac X if:

  • No more than 30 days have passed since your purchase.
  • Your case doesn't match any of the non-refundable cases listed in our Refund Policy.

To request a refund, just submit a ticket to our Customer Support. Make sure to choose Refund Request in the Inquiry Type menu.

However, before you go, please let us know if there's anything we can do for you. Be sure, your feedback will help us improve CleanMyMac X for you and other users.

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