Payments and billing in a Business plan

Get a payment receipt

After a successful payment, you’ll receive an email receipt from — our payment provider. If you can’t find the email in your inbox, try checking the Junk or Spam folder. To view the invoice as a separate document, click View Receipt in the email.

You can always find all payment receipts in your MacPaw Account. Follow these steps:

  1. On the Organization page of the account, click the plan to see its details.
  2. Check the Transaction History section to find the receipt you need.
  3. To view the receipt, click the 3-dots menu on the transaction record and choose View Invoice.

The invoice opens in a new browser tab.

To save the invoice as a PDF, follow these steps:

In Chrome

    1. Click File > Print… or press Command-P (⌘P) on your keyboard.
    2. In the Destination field, choose “Save as PDF”, then click Save.
    3. Type a name for your receipt and choose a folder, then click Save.

    In Safari

    1. Click File > Export as PDF…
    2. Type a name for your receipt and choose a folder, then click Save.

    Change payment details

    An Organization doesn’t have a set billing method for all its plans. Instead, each plan has a separate billing method linked to it. As an Owner or an Administrator, you set a billing method when purchasing a plan. You can then manage the billing method on the Organization page of your MacPaw Account.

    To change the billing method for a plan, follow these steps:

    1. On the Organization page of your MacPaw Account, choose a plan where you want to change the billing method.
    2. Under Payment Details, click Change Billing Method.
    3. Select a payment method and follow the instructions of the payment provider.

    After you complete the update, reload the page for the changes to be reflected under Payment Details.

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