CleanMyMac X Knowledge Base

Welcome to the CleanMyMac X Knowledge Base! Here you can find answers to your questions and everything else you need to know about CleanMyMac X.

CleanMyMac X Overview

What’s New
CleanMyMac X Trial
CleanMyMac X Menu
CleanMyMac X Assistant
Is CleanMyMac X safe?
Uninstalling CleanMyMac X
Background Processes of CleanMyMac X

Getting Started

Choose Your Marketplace: App Store, MacPaw Store, or Setapp
Installing and Activating CleanMyMac X
Starting Smart Scan
How often do I scan my computer with CleanMyMac?
CleanMyMac X: Essential macOS Permissions
MacPaw Customer Care Live Chat

Licenses and Subscription

Getting an Activation Number
CleanMyMac’s Activation Key Doesn’t Work. Why?
Moving CleanMyMac X to Another Mac
Using CleanMyMac X on Several Macs
Resetting a CleanMyMac License
Managing Subscription
Renewing CleanMyMac X Subscription
Resubscribing to CleanMyMac X
MacPaw Account
Upgrading Existing CleanMyMac License
Sharing a CleanMyMac License
Handling the "License Deactivated" Error

Upgrades and Discounts

Coupon Codes and Discounts
Upgrading to CleanMyMac X
Buy another CleanMyMac X or more MacPaw products at a 30% discount

Cleanup and Optimization

System Junk
Mail Attachments
Trash Bins
Optimization
Maintenance
Uninstaller
Updater
Extensions
Space Lens
Large & Old Files
Shredder
Photo Junk
iTunes Junk

Safety and Protection

Malware Removal
Privacy
Dealing with Non-Removable Malware
Real-Time Malware Monitor
Safety Database: No Chance of False Cleanup
Potentially Unwanted Applications
Investigating Suspicious Files

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