At MacPaw, we craft software that makes everyday tech life simpler, cleaner, and more enjoyable. From globally loved products like CleanMyMac and Setapp to emerging cybersecurity tools like ClearVPN and Moonlock, we are building a product ecosystem that reaches millions of people worldwide.
We believe humans and technology can reach their greatest potential together. By fusing high engineering standards, thoughtful design, and practical AI, we rethink how people interact with their devices and shape the daily tech routines of the future.
Working at MacPaw means owning outcomes, not just tasks. We build for global scale from day one, giving you the trust, freedom, and room to experiment.
In our team, we challenge ideas directly, support each other genuinely, and build software that makes a meaningful difference — both in the tech world and beyond.
We’re looking for a Head of Design to join MacPaw and lead the operational execution and strategic structuring of our product design function.
As Head of Design, you will be responsible for driving the operational execution, resource management, and delivery performance across Product Design, UX Research, and UX Writing functions to ensure seamless design delivery aligned with overall business goals.
Working closely with the Design Director, Product Management, and Engineering leadership, you'll help translate design strategy into a scalable operating model. While the Design Director focuses on the creative and strategic direction of design, your focus will be on building the structures, teams, and ways of working that enable that vision to be delivered consistently across the ecosystem.
If you're excited to bring order, clarity, and momentum to a design function that touches every product in our ecosystem, we'd love to hear from you!
In this role, you will:
- Own the operating model for how design collaborates with Product and Engineering across the ecosystem
- Manage and develop managers — Product Design Managers and a UX Research Manager — who lead their own teams of designers and researchers
- Build and run design function health metrics: capacity, delivery, and quality reporting
- Own budget planning and resource allocation for the design function, including ad-hoc budget requests
- Establish regular cadences: team syncs, cross-functional check-ins, and reporting to the Design Director
- Partner with Product leadership to align design capacity and focus with product roadmaps and strategic priorities
- Represent design at a leadership level, align cross-functional stakeholders, and navigate delivery and collaboration trade-offs with Product and Engineering
- Drive the hiring plan and team structure needed to support the ecosystem's growth
- Set operational goals for each design sub-function and shape the roadmap for the function's development
Skills you’ll need to bring:
- Proven experience leading managers in a design management or design operations leadership role
- Strong communication and stakeholder management skills — able to represent design at leadership level and align cross-functional teams
- Real operational experience with capacity planning, resource allocation, and budget management
- Ability to define and track metrics for design function performance and delivery quality
- Structured thinking — able to translate strategy into operational plans and clear team goals
- Comfort working in a fast-growing, product-driven environment
As a plus:
- Background in product design or UX research — enough to have a credible conversation with practitioners
- Experience building or scaling design operations from the ground up
- Familiarity with design systems and how they support consistency across an ecosystem of products
- Experience with OKR/goal-setting frameworks at a team or function level
- Previous exposure to B2C software or SaaS environments
What We Offer
We are a Ukrainian company, and we stand with Ukraine against the russian aggression
- We maintain workplaces for the mobilized Macpawians and provide financial support to colleagues or their families affected by the war. Here, you can also read about the MacPaw Foundation, which intends to help save the lives of Ukrainian defenders and provide relief to as many civilians as possible.
We are committed to our veterans
- Our Veteran Career and Empowerment Program is designed to ensure our veterans and active military personnel receive the recognition, support, and opportunities they deserve.
Hybrid work model
- Whether to work remotely or at the hub is entirely up to you. If you decide to mix it, our Kyiv office, which works as a coworking space, is open around the clock. The office is supplied with UPS and Starlink for an uninterrupted work process.
Your health always comes first
- We guarantee medical insurance starting on your first working month. For those abroad, you can receive a yearly Medical insurance allowance as compensation for managing your medical expenses.
Flexible working hours
- You can choose a schedule that is comfortable for you. No one here tracks your clock in/out because MacPaw is built on trust and cooperation.
Space to grow both professionally and personally
- Education opportunities to grow both hard and soft skills, annual development reviews, and internal community.
Teams we are proud of
- We build honest, transparent, and reliable relationships within teams. Every Macpawian can improve processes and implement their ideas. We encourage open and constructive feedback and provide training for Macpawians on giving and receiving feedback.
Office designed for people (and pets)
- Our office has it all: a spacious workplace with enough room for sitting up, lying down, and running around; a gym for recreation; cozy kitchens; a sleeping/meditation room; and a terrace with a view where we throw summer parties. Also, we have two cats living in the office.
Time-off policy that covers life’s needs
- Convenient personal time-off policy to help you take care of essential matters in your personal life, and parental leaves. On top of all that, sabbaticals are open after 5 years of being with MacPaw.
Join social initiatives with MacPawCares
- MacPaw participates in numerous humanitarian aid and charity projects across many fields, and you are welcome to jump in to make the world a better place.
We’re an equal-opportunity employer. Here is a safe place for applicants of all backgrounds
- We are hiring talented humans. Meaning with all our variety of backgrounds and identities, including service members and veterans, women, members of the LGBTQIA+ community, individuals with disabilities, and other often underrepresented groups. MacPaw does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
- Some benefits are under development, and new adjustments are possible.
