How to remove the MegaBackup virus from your Mac
MegaBackup is a cloud-based storage service that allows you to back up your files to the cloud and protect your data in the event of your Mac crashing catastrophically, or being damaged or stolen. How, then, did lots of people come to think of it as a virus? Is there a MegaBackup Virus?
What you need to know about MegaBackup
Firstly, and most importantly, there is no MegaBackup virus. A virus is a piece of malware that replicates itself and spreads from computer to computer over a network, or via shared storage. This is not the case with MegaBackup.
However, MegaBackup has been identified as a potentially unwanted program (PUP). This is because of some of the tactics used by the developers in its free version. MegaBackup can be downloaded for free and some of its features can be used at not cost. But not everyone who downloads MegaBackup does so intentionally. Lots of users have found it on their Mac without deliberately installing it. This is thanks to a technique known as ‘bundling’ where makers of dubious applications package their software with other apps in an attempt to place them on users’ computers.
Once installed, MegaBackup persistently ‘nags’ users to buy a subscription by displaying pop-ups. Like this one:
And when users try to uninstall it, they find it’s not as easy as it should be. Worse, many PUPs send user data back to a server, capturing things like IP addresses and informations from web browsers, like URLs visited and pages viewed. This is then shared with makers of adware.
No application that behaves like that, nor any that installs itself on your Mac without you knowledge, should be allowed to stay there. You should get rid of it as soon as possible. Sadly, as we said above, removing MegaBackup isn’t so easy. However, it can be done, by following the steps below.
How to remove MegaBackup
Step 1: Сleaning inside system folders
1. Go to Applications>Utilities and launch Activity Monitor
2. Find the MegaBackupAgent, either by browsing down the list of processes or searching for it
3. Click on it and press the Quit Process button (it’s an ‘x’ inside a circle) in the toolbar
4. When you see a dialog box asking if you are sure you want to quit, click Force Quit
5. Now, go to your Applications folder again and drag the MegaBackup application to the Trash, then empty it
6. Go to the Dock and click on System Preferences. If it’s not there, go to the Apple menu and choose it from there
7. Choose the Users & Groups pane in System Preferences and click on your username
8. Select the Login Items tab
9. Check the box next to MegaBackup and press the ‘-‘ button
Step 2: Clear website data in Safari
It’s possible that the site you downloaded MegaBackup from placed a cookie on your Mac to gather data. To remove it, do the following:
1. Launch Safari, click on the Safari menu and choose Preferences
2. Select the Privacy pane and press “Manage website data”
3. Scroll the list of sites, click on any you don’t recognise and press Remove. Or, if you want to be absolutely certain that your remove the cookie, press Remove all
If you use a different browser, you should remove cookies in those too.
Step 3: Clear website data in Chrome
1. Launch Chrome and click the More button at the right of the toolbar (three vertical dots)
2. Choose Settings (three horizontal lines)
3. Press Advanced and choose Privacy and Security
4. Scroll down and click on Clear browsing data
5. Check the boxes next to all three options and choose a time period form the dropdown menu. If you’ve only just downloaded MegaBackup, the default “last hour” will do
6. Press Clear Data
The easy way to protect your Mac
If all that sounds like a lengthy and complicated process, there is an easier way. CleanMyMac X can uninstall apps, removing all traces of them, as well as removing browser data. If an application installs a Login Item or Launch Agent, you can remove those too. And, it can scan your Mac for malware and allows you to remove it with a click. CleanMyMac X also recognizes when your browser settings have been hijacked by malware, for example, to redirect your homepage, and fix it.
Here’s how to use it to remove MegaBackup
1. Download CleanMyMac X — a link to free version
2. Launch it and click on Uninstaller
3. Locate MegaBackup in the list of apps and check the box next to it
4. Press Remove
Now remove its Launch Agent or Login Items
1. Click on the Optimization tab
2. Press ‘View all items’
3. Click on Login Items
4. If you see a login item for MegaBackup, check the box next to it and press Remove
5. Choose Launch Agents
6. If you see a Launch Agent for MegaBackup, check the box next to it and press Disable
To remove browsing data using CleanMyMac X, choose Privacy in the sidebar
1. Press Scan
2. If you’re prompted to quit a browser, press Quit or Quit all
3. When it’s finished, click on the browser whose data you want to delete
4. Check the boxes next to Downloads History, Cookies, and Browsing History, then press Remove
MegaBackup isn’t a virus, but a potentially unwanted program that uses dubious methods to download itself to your Mac. If you use it, it will then nag you to upgrade to the premium version and pay for a subscription. Even if you don’t use it, any PUP that bundles itself with other apps and tricks you into installing it may also be harvesting your data and sharing it with others.
MegaBackup has proved to be difficult to uninstall for some users. However, if you follow the steps above you can remove both MegaBackup and any launch agents, login items or browser cookies that it has installed.