Why am I getting “License Deactivated” error message?

While trying to activate CleanMyMac with an original activation number you may get an error message saying your license is deactivated. This may happen due to several reasons, in particular:

  • We could’ve notice potential fraud activity about your order and blocked it to protect your payment.
  • Your order was refunded and canceled, thus the activation code is now blocked.

If none of these reasons explains your situation, please drop us a message at support@macpaw.com or via the contact form on the website. We'll do our best to help you.

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