Feel free to poke around — we’ve got answers for common questions about activation, license, compatibility, upgrades, and more.
Yes, absolutely — CleanMy® PC is still safe, stable, fully functional, and supported.
The most important changes are these:
- Windows 11 is the last supported OS for CleanMy® PC.
- There will be no new features in CleanMy® PC, only
critical bug fixes.
- CleanMy® PC is moving from subscriptions to licenses; all active subscribers will
receive a lifetime license, free of charge.
For more details, see this article.
No, everything is correct.
Starting from December 1, 2021, CleanMy® PC shifts from yearly subscriptions to
lifetime licenses. We thought that removing limitations and recurrent payments would be a nice gift after the
cease of active development for CleanMy® PC. Read more in this article.
Just visit the CleanMy® PC page on our website and click the download button. The latest version is always here.
CleanMy® PC runs on OS Windows 7 or any newer version and requires at least 52 MB of free disk space.
Usually, CleanMy® PC automatically checks for updates every time you open it. When a new version is ready to be installed, you see the Update window with brief release information. So, you need only to click Install Update and wait until the installation is over.
Also, you can check for updates manually. Just open CleanMy® PC and click Options in the upper-right corner of the window. Then, move to the Updates tab of the Options window and click Check Now. If a new CleanMy® PC version is available, the program informs you. Also, we'd recommend you keeping the "Automatic updates" checkbox selected to get the recent updates as soon as possible.
First, please make sure that the activation number is correct and you copied all digits and letters. Also, note that the number mustn't include any spaces or other invisible symbols. If everything seems to be right, but the app informs that the activation code is used or incorrect, try our License Retrieval feature (read how to use it here).
If none of these help, please contact our Support Team.
CleanMy® PC is safe to use for both Windows system and your user files. The safety of cleanup operations is primarily provided through a built-in Safety Database and smart analytic mechanisms used during the scan of the system.
The Database contains a detailed list of cleanup rules and exceptions that is constantly updated to avoid any unpleasant surprises. Therefore, CleanMy® PC always uses it while selecting files for removal. Moreover, CleanMy® PC pre-selects only unneeded files that are automatically generated by the system or programs, like cache, logs, trash, or leftover items. In other words, it will never offer you to delete any files created by a user.
Yes, all current MacPaw customers have a special loyalty discount. In particular, if you have already bought a MacPaw product license, you get 30% off all your next purchases at our MacPaw Store. You just need to open the Store, scroll to the bottom of the page, click “confirming,” and then specify the email address you used to make your previous purchase here. Prices will be updated automatically.
If you want to drop us a message with a bug report, feedback, or support request, please do these:
Be sure, we'll take into account all your suggestions and requests as well as do our best to resolve your issues.
You can either uninstall CleanMy® PC as any regular Windows program or use its built-in Multi Uninstaller module that
removes any programs leaving no trash files behind.
Please contact us at [email protected] if there's something we can do to make you
stay with CleanMy® PC.
Yes, it is possible. However, we’re very sorry to hear you go. Could you let us know why you’ve decided to return the product? We'd be grateful to receive your feedback via our support form or email. Also, please check our Refund Policy.
Contact us and we’ll get back to you as soon as we can.
Contact Us
CleanMy® PC is a full set of tools for a cleaner and safer PC. Get rid of junk files, uninstall apps, disable autorun items, protect online privacy, and more. Just a few clicks — and you’re back on a fast and clean computer.
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CleanMy® PC
CleanMy® PC will not receive new features and regular updates.
What does it mean?
