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  • Operations
  • Kyiv, Ukraine

Senior Performance Specialist

  • Remote available
  • Full Time
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MacPaw is a software company that develops and distributes software for macOS and iOS. Today, we have 20 million active users across all our products.

At MacPaw, we believe humans and technology can reach their greatest potential together. 

MacPaw is proud to be Ukrainian. The support and development of Ukraine are significant parts of the company’s culture. MacPaw gathers open-minded people who support each other and aspire to change the world around us.

Job Description Icon

We’re looking for a Senior Performance Specialist to join our Organizational Development team. In this role, you won’t just manage cycles; you’ll be the architect of our performance management system and the driver of our company-wide skills model. From automating workflows in HiBob to evolving our job architecture, you will ensure that every Macpawian has a clear path to growth and recognition.

If you are a systems thinker who enjoys building complex frameworks from scratch and can turn technical processes into clear, actionable guidance for managers, we’d love to have you on board.

In this role, you will:

  • Own the full performance review cycle: design, calendar, HiBob configuration, calibration facilitation, and post-cycle analysis, building materials, and training that make managers consistent — not just compliant.

  • Design and run probation reviews, back-on-track processes, and mid-year check-ins with clear frameworks and solid documentation standards across geographies.

  • Own the goals-setting cycle end to end — framework design, HiBob tooling, and alignment to company OKRs to help managers set goals that mean something.

  • Maintain and evolve our job architecture — job families, levels, and role definitions that create consistency across the org.

  • Design and maintain our company-wide skills taxonomy — proficiency levels, role mapping, and architecture in HiBob — ensuring it connects to L&D, mobility, and comp decisions so it actually lands with managers and employees.


Skills you’ll need to bring:

  • 5+ years of hands-on experience in HR, L&D, or People Programs, with a strong focus on designing or evolving performance management, skills frameworks, and goals/OKR programs at company scale

  • In-depth knowledge of performance management methodologies, goal-setting frameworks (OKRs), and job architecture

  • Strong systems thinking and a solution-oriented mindset to ensure programs interconnect and scale

  • Tech-savvy, with experience configuring people programs in an HRIS (HiBob is a strong plus) and advanced proficiency in Google Sheets/Excel;

  • Excellent communication and presentation skills, with a demonstrated ability to partner cross-functionally and act as a trusted advisor to business leaders;

  • Ability to influence stakeholders across functions and seniority levels, moving from program support to strategic partnership;

  • Data-comfortable and results-driven, with the ability to analyze cycle outcomes, communicate findings to leadership, and manage time effectively;

  • Upper-Intermediate English proficiency (spoken and written)

What We Offer Icon

What We Offer

  • ‎We are a Ukrainian company, and we stand with Ukraine against the russian aggression
    • We maintain workplaces for the mobilized Macpawians and provide financial support to colleagues or their families affected by the war. Here, you can also read about the MacPaw Foundation, which intends to help save the lives of Ukrainian defenders and provide relief to as many civilians as possible.
  • We are committed to our veterans
    • Our Veteran Career and Empowerment Program is designed to ensure our veterans and active military personnel receive the recognition, support, and opportunities they deserve.
  • Hybrid work model
    • Whether to work remotely or at the hub is entirely up to you. If you decide to mix it, our Kyiv office, which works as a coworking space, is open around the clock. The office is supplied with UPS and Starlink for an uninterrupted work process.
  • Your health always comes first
    • We guarantee medical insurance starting on your first working month. For those abroad, you can receive a yearly Medical insurance allowance as compensation for managing your medical expenses.
  • Flexible working hours
    • You can choose a schedule that is comfortable for you. No one here tracks your clock in/out because MacPaw is built on trust and cooperation.
  • Space to grow both professionally and personally
    • Education opportunities to grow both hard and soft skills, annual development reviews, and internal community.
  • Teams we are proud of
    • We build honest, transparent, and reliable relationships within teams. Every Macpawian can improve processes and implement their ideas. We encourage open and constructive feedback and provide training for Macpawians on giving and receiving feedback.
  • Office designed for people (and pets)
    • Our office has it all: a spacious workplace with enough room for sitting up, lying down, and running around; a gym for recreation; cozy kitchens; a sleeping/meditation room; and a terrace with a view where we throw summer parties. Also, we have two cats living in the office.
  • Time-off policy that covers life’s needs
    • Convenient personal time-off policy to help you take care of essential matters in your personal life, and parental leaves. On top of all that, sabbaticals are open after 5 years of being with MacPaw.
  • Join social initiatives with MacPawCares
    • MacPaw participates in numerous humanitarian aid and charity projects across many fields, and you are welcome to jump in to make the world a better place.
  • We’re an equal-opportunity employer. Here is a safe place for applicants of all backgrounds
    • We are hiring talented humans. Meaning with all our variety of backgrounds and identities, including service members and veterans, women, members of the LGBTQIA+ community, individuals with disabilities, and other often underrepresented groups. MacPaw does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    • Some benefits are under development, and new adjustments are possible.


Here's how we hire

Steps may differ depending on the position, but this is our usual hiring process.

  • 01
    Introduction Call

    Introduction Call

    We’ll tell you about the role and MacPaw and ask you to tell us about your experience and aspirations.

  • 02
    Skills Assessment

    Skills Assessment

    This step may include additional interviews and/or test tasks to figure out whether your skills match the requirements for the role.

  • 03
    Final Interview

    Final Interview

    We want to learn more about you as a person and your approach to life. That’s also a great place for you to ask more about us.

  • 04
    Reference Check

    Reference Check

    We will ask you to share the contacts of up to 3 people you worked with for a quick reference check.

  • 05
    The Decision

    The Decision

    We love telling the good news and are ready to give you feedback if things don't work out.

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