Resetting a CleanMyMac license

Your CleanMyMac activation number can only be used on one computer unless you bought a license for multiple Macs. 

So, if you want to transfer your CleanMyMac license to another computer, you should cancel current activation first. That's how you do it:

  1. Launch CleanMyMac 3 on your old Mac.
  2. Click on CleanMyMac 3 in your menu bar and choose the Activation Info option.
  3. Click Deactivate License in the Activation Info dialog.
  4. Click Disable License in the confirmation dialog that appears.

That's it! Now the license is disabled, and you can use the activation number on your new Mac. 

If you have already removed the app, or do not have access to the computer anymore, or forgot the activation number, please use License Retrieval to recover and reset your license. 

All you need to do is enter your Activation Number, Activation ID or the email that you have used to make the purchase, and click “Retrieve”:

You’ll see a list of all the licenses registered under this email, so please select the one that you need and click “Send to email”:

After that you’ll receive a letter (at the original email) with your Activation Number, so to reset your license please scroll down a little and click the “Reset License” button:

That’s it! Your license should be ready for use again. 

In case you face any problems, contact our Customer Support for assistance.

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