My card was charged incorrectly
(Updated: )What's wrong? You were charged more than the fee indicated on the marketplace where you purchased CleanMyMac.
What causes it? This usually happens when the currency of the subscription fee differs from the currency of your card. In such cases, the conversion rate may affect the total amount of your payment. Additionally, some banks charge a currency conversion fee.
How to fix? Contact your financial institution to see if you can adjust your credit card settings to prevent this issue in the future. If you're certain that this issue isn't related to currency conversion, please get in touch with our Support Team.
