My card was declined

(Updated: )

What's wrong? You're trying to purchase CleanMyMac from the MacPaw Store, but the payment isn't going through. You may receive messages like "Transaction declined" or "Invalid payment method".

What causes it? Causes vary, but most likely the card you provided has expired, or you provided incorrect payment information (card number, expiration date, or CVV code), or you've reached your credit limit.

How to fix? Review your payment information: ensure that all details – including credit card number, expiration date, and CVV code – are correct and up to date. Also, try a different payment method: if possible, use another credit card or an alternative payment option.

If the issue persists after updating your payment information, please contact our Support Team for assistance.

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