Store

Request refund

(Updated: October 21, 2024)

Note

This article applies only if you purchased CleanMyMac from the MacPaw Store. If you have the App Store version of CleanMyMac, see how to request a refund from Apple.

At MacPaw, we offer a 30-day money-back guarantee on all our products. You're eligible for a refund on CleanMyMac if:

No more than 30 days have passed since your purchase
Your case doesn't match any of the non-refundable situations listed in our Refund Policy

To request a refund, submit a ticket to our Support Team. Make sure to choose the "Request a refund" option.

However, before you go, please let us know if there's anything we can do for you. Your feedback will help us improve CleanMyMac for you and other users.

Was this article helpful?

Help us improve Knowledge Base

One-time purchase or subscription plan
Learn the differences between a one-time purchase, a subscription, and a Setapp subscription of CleanMyMac
Purchase and billing Purchase and subscriptions
Manage subscription
Find out how to update your credit card info, change a payment method, reset or cancel your subscription
Purchase and billing Purchase and subscriptions
Cancel subscription
Learn how to cancel your subscription to CleanMyMac and avoid automatic renewal
Purchase and billing Purchase and subscriptions

Request refund

Related Articles

One-time purchase or subscription plan

Manage subscription

Cancel subscription

Can’t find answers to your question?