How to clear App Store cache

If you’re having problems with the App Store on your Mac or iOS device not loading correctly or not updating, it could be a problem with its cache. The solution is to clear that cache. Once you do that, it should start working properly again. We’ll show you how to do that in this article.

What is App Store cache?

The App Store app behaves similarly to a web page. It doesn’t display in a browser, but it works similarly in many other ways. For example, when you click a link to an App Store app on a website, it points to a page on Apple’s website that redirects to the App Store app.

The fact that the App Store is just like a web page means that it does many of the things web pages do, including caching data on your Mac to avoid having to re-download. App Store cache is just that – data that the App Store saves to your Mac. When you launch the App Store app, it uses that data to speed up the launch process. If there’s a problem with that cache, say the file becomes corrupt, it can prevent App Store pages from loading correctly or cause them to display outdated information, such as the wrong balance on your account.

How to clear App Store cache

There are a couple of different ways to clear the App Store cache, one easy and one not so easy. We’ll start by showing you the manual, not so easy, method. And then we’ll show you an easier way.

  1. Go to Applications > Utilities and launch Terminal.
  2. Type the following command: open $TMPDIR../C/com.apple.appstore/
  3. Drag the contents of the com.apple.appstore folder to the Trash.
  4. Next, click on the Finder icon in the Dock.
  5. Click on the Go menu and choose Go to Folder.
  6. Paste this path in the text box: ~/Library/Caches/com.apple.appstore/
  7. Drag the contents of the fsCachedData folder to the Trash.
  8. Empty the Trash.

Clear App Store cache the easy way

Now that we’ve shown you the manual way to clear the App Store cache let’s try the quick and easy way. CleanMyMac X has lots of different modules that can help you remove outdated cache, free up space on your Mac and keep it running smoothly. It’s notarized by Apple and has a free version. Here’s how to use CleanMyMac X to clear the App Store cache.

CleanMyMac X - User cache files in System Junk module
  1. Download CleanMyMac X for free here.
  2. Launch CleanMyMac X and choose the System Junk module.
  3. Press Scan, and when it’s finished press Review Details.
  4. Choose User Cache Files and find App Store cache in the list. It will be automatically selected.
  5. Click Clean.

That’s it. As you see, CleanMyMac X removes other types of cache and system junk files — no need to look for them manually.

How to clear App Store cache on iPhone

The App Store on your iPhone or iPad caches data in a similar way. However, you can’t just navigate to the folder on your iPhone and delete it. And you certainly can’t run Terminal on your iPad — at least, not yet!

Here’s how to reset the App Store cache on iOS or iPadOS device:

  1. On a device with a Home button, double tap it to see the app switcher.
  2. If your device doesn’t have a Home button, swipe up from the bottom of the screen.
  3. Swipe right until you see the App Store app.
  4. Swipe upwards over the App Store app to close it.
  5. Next time you launch the App Store app it will reload data from scratch.

How to fix other problems with the App Store

Reset the Mac App Store

If the App Store app on your Mac still isn’t working properly, you could try resetting it. The easiest way to do that is to use CleanMyMac X’s Uninstaller module. Here’s how to do it.

Safari reset selected in the Uninstaller module in CMMX
  1. Click on the CleanMyMac X menu and choose Preferences.
  2. Select Ignore List > Uninstaller and uncheck the ‘Ignore system applications’ box.
  3. In the main window, choose Uninstaller.
  4. Click Apple in the central panel and find the App Store.
  5. Click the side arrow and select all app’s files.
  6. Choose Reset from the option list.
  7. Press the Reset button.

Done! Now the App Store should go back to its default state.

Other solutions to try

If you’re still having problems with the App Store app after deleting its cache and resetting it, the first thing to do is to restart your Mac. If that doesn’t solve the problem, try the steps below in order.

  1. Check your Wi-Fi and internet connection.
  2. Check macOS is up to date.
  3. Log out of your Apple ID in System Preferences and log back in again.

As a very last resort, and if nothing else works, you can reinstall macOS by booting in Recovery Mode (Command-R) and choosing Reinstall macOS from the macOS Utilities menu. However, that shouldn’t be necessary, and the steps above should solve the problem.

The Mac App Store app caches data on your Mac to improve start-up times and prevent having to re-download it from the internet. But, occasionally those outdated cache files can build up and cause problems. The way to solve those problems is to clear the App Store cache and re-launch the app. If that doesn’t work, resetting the app using CleanMyMac X should do the trick.

Laptop with CleanMyMac
CleanMyMac X

Your Mac. As good as new.